Marotori
Marotori are a hosting company that has grown out of servicing its clients’ needs. The business provides niche market hosting facilities for clients and partner companies.
Originally founded as a web development company in the early Noughties, Marotori quickly found a demand for web hosting amongst its niche client base that required an intensive level of support. It was in these early days that Rob Thomson, director at Marotori, came across David Barker, founder and technical director at Redcentric. The relationship started with one rack.
The challenge
Originally, Marotori were hosting out of a data centre in Maidenhead, but being based in Guildford the location was too far away. Redcentric had just been set up by David Barker, and although the business was relatively new to the market, moving to a better location was critical to Morotori’s business. They liked and trusted what they heard and decided it was worth the move.
Trusted 24/7 support of critical systems
Growth from one rack to cloud solution hosting
Cost savings through consolidation of rack space
“By moving over to the cloud the biggest risks to our business, such as having a hard disk fail, have been removed.”
Cloud adoption
One of the biggest challenges Marotori faced over the years as a business has been with hardware. It’s a tough call to make as there’s a lot of profit to be made in providing the hardware to customers as well as the hosting services but it requires a substantial investment. Marotori made the decision to migrate approximately 80% of its business over to Redcentric’s cloud platform last year.
Everything with the migration went smoothly, despite the presence of a very strange network issue. The team rolled out the servers needed very quickly and located the obscure Ethernet card that was causing the problem and debugged it within a few hours. The migration also represented the ideal opportunity to consolidate their hardware, bringing down the amount of rack equipment from three full racks to just over one.
Service expansion
When Marotori originally started their business they were just using rack space and transit but when they moved to Redcentric their requirements evolved into much more. The initial onboarding was painless and the team quickly demonstrated their technical competence by debugging an initial connectivity issue. Since then the relationship has gone from strength to strength, with the technical team providing prompt responses to all customer queries.
What Marotori have to say
“Redcentric offers great support, ranging from our account manager right through to third line support where I can work closely with the guys to fix any problems quickly and effectively.”
Rob Thompson, Director, Marotori