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The challenge

Rockhunter was looking to move all employee workstations and internal IT infrastructure from an in-house environment to a data centre following an office relocation.

Moving from being an office-based company Rockhunter had to provide each endpoint with a sufficient client to work on, as well as their machine based in Redcentric, restructuring its cost per user for an IT setup. Rockhunter also had to make sure each person in the company had a sufficient and stable internet connection as they migrated to fully work-from-home.

Working largely in 3D viewports the main target was having a stable ping to Redcentric of sub 25ms. This was the main challenge as everyone’s internet/final stage home connections were different.

Rapid response times

Clear communications

Centralised management

“Redcentric has allowed us to move with the times and provide a better form of infrastructure that suits our remote working business model.”

Why Redcentric?

Being new to incorporating a data centre as part of their infrastructure, and being a smaller company without a team dedicated to support their IT and infrastructure needs, Rockhunter was seeking a partner who would provide support throughout the process. Of all the companies they visited and spoke with, Redcentric’s process and introduction was by far the most reassuring.

The experience

“It was potentially going to be a challenge as none of our equipment was designed to be in a data centre, nor did we have a pre-existing list of suppliers for our hardware needs. After a lengthy planning process, on the day of installation the process was smooth. From a service point of view, we instantly saw the performance and connectivity for our users increase.”

What Rockhunter have to say

“We have enjoyed the clear communications and quick response time from the on-site technical support. The Redcentric portal, set up to monitor and maintain our kit within the data centre, is also very useful.”
Charlie Nicols, Head of IT, Rockhunter